About Us

About Us
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Years Experience in the industry
Who We Are

At ShipRelay, we're more than just a 3PL provider – we're your dedicated partners in success

As pioneers of turn-key scale with full control, we empower our clients to run their e-commerce operations as if they owned the infrastructure. Our software is not just a tool; it's an extension of your business. You can manage, customize, and personalize every aspect of your shipping and fulfillment process, all while benefiting from our expertise and innovative solutions.

Juan Lujano

COO

Overall rating at Shopify AppStore
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Our Commitment to you

Our commitment to our partners' success has always been our driving force

We view every client's business as if it were our own. We took the road less traveled, focusing on customization and personalization in an industry that often prioritizes efficiency over individual needs. Our customers have noticed and we benefit from a very high referral rate.

2010 - The Seed Of ShipRelay​

Our journey began in the early days of e-commerce, where we embraced the uncharted territory of online sales. Back in 1994, when the internet was still a mystery to many, we were there, helping local businesses sell their products worldwide.
Our founder's passion for e-commerce led to the creation of a unique e-commerce sales management company. We managed the sales channels, shipping, and operations for businesses looking to reach customers beyond their borders. Over the years, we evolved and refined our processes, tackling the complexities of online selling head-on.

2017 - First version of ShipRelay

ShipRelay was born out of a collaborative effort, fueled by years of experience and problem-solving. Our business with Juan grew into a unique warehousing solution that allowed us to offer turn-key e-commerce services with unparalleled control and customization.

2021 - ShipRelay as you know it

Our journey has been marked by growth, innovation, and the pursuit of excellence. From our roots in the early days of online sales to our cutting-edge software solutions today, we've remained steadfast in our mission – to empower businesses like yours to thrive in the ever-changing world of e-commerce.

We created a system that adapts for your needs. not the other way around.

We Unleash your potential

Welcome to ShipRelay, where we don't just ship packages; we ship success.

What sets us apart is our unwavering commitment to excellence. We've built our reputation on responsibility, transparency, and relentless dedication to customer satisfaction. We understand the challenges of e-commerce and have fine-tuned our services to not only meet but exceed your expectations.

Our Team

Executive team support

With a deep reservoir of experience and an unwavering commitment to your success, we're here to guide, collaborate, and elevate your journey.

Robert – CEO

Robert Donato comes from a 20 year e-commerce background. Having built a multi-million dollar online third-party sales management business, Robert’s e-commerce expertise in product sourcing, online sales processes, fulfillment workflows, inventory management systems, vendor relation workflows and third-party logistics is the underlying foundation that ShipRelay is built on.

Juan – COO

Juan Lujano comes from a 15 year fulfillment background having built a specialty third-party logistics business. Juan’s expertise in custom assembly fulfillment workflows, bundling and kitting, international fulfillment, inventory management, customer expectations management, human resource management and all aspects of third-party logistics provides an invaluable dimension to ShipRelay’s core offerings.

Who We Work With

We provide comprehensive fulfillment services for diverse industries

Discover how ShipRelay's dynamic solutions empower businesses in a multitude of sectors to conquer the challenges of modern e-commerce.

Apparel

Beauty & Cosmetics

Pet Care

Consumer Electronics

Nutrition & Supplements

Jewelry

Let us show how good we are

Schedule Your Appointment and Inquire Freely

Request a demo of our 3PL platform today and discover how we can optimize your supply chain and boost your efficiency. Let us show you the power of our personalized approach to shipping and storage.

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Learn how ShipRelay can help you grow your business.

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